5 free samples / Free delivery for Europe from 59€ / Express delivery 24h-48h in France / +33 4 76 86 28 05

Shipping

Free Shipping is available anywhere in Europe, Norway and switzerland from 59 euros purchase . This offer applies to orders Collissimo service of the Post . Features of delivery « Colissimo » the Post :

- Less than or equal to 5 working days

Upon delivery, a delivery note or receipt must be signed by the purchaser or consignee of the goods ordered. In case of absence, the buyer or recipient of the order receives a calling card , allowing him to pick up the parcel at the post office nearest specified in the notice of passage for a period of fifteen days. The buyer or recipient of the ordered products is invited to verify the apparent condition of the goods on delivery.

Back and refund

In the presence of apparent anomaly (damage, missing product compared to the delivery , parcels or damaged or broken product , etc.). Recognized upon delivery in the presence of an officer of the Post Office, the buyer or consignee of the goods ordered is required to apply the procedure Colissimo Post , including by reporting damage or deficiencies noted and making claims and reserves and refuse delivery immediately by issuing a finding of fault with the servant of the Post ( report 170 ) .

The buyer or recipient of the goods ordered have within 3 days from receipt of the order to notify the carrier by registered letter with acknowledgment of receipt , any incident relating to the status or contents of package delivered . It is also asked to report the problem to PREMIERE AVENUE immediately sending an email to our customer service.

Chronopost

Regarding delivery by Fedex, there are no offers. Features of delivery « Chronopost » : less than or equal to 2 working days.

Upon delivery, the buyer or recipient of the ordered products are delivered by the attendant Chronopost and electronically sign a receipt . In case of absence, the buyer or recipient of the item receives a notice of passage, allowing it to contact the carrier to the address listed on the notice of passage to arrange another delivery day.

The buyer or recipient of the ordered products is invited to verify the apparent condition of the goods on delivery.

In the presence of apparent anomaly (damage, missing product compared to the delivery , parcels or damaged or broken , etc. . Produced ), the purchaser or consignee of the goods ordered have within 3 days from the date of the receipt of the order to share the carrier on delivery or by registered letter with acknowledgment of receipt , of any incident relating to the status or contents of package delivered . It is also asked to report the problem to PREMIERE AVENUE immediately sending an email to our customer service.

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